1. What Are Cookies?
Cookies are small text files stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, improve browsing experience, and provide analytical information to site operators.
2. How We Use Cookies
PlayerPass uses cookies to run essential security checks, remember user preferences, track page views on athlete profiles, and support reliable billing operations.
We categorise our cookies into the following groups:
3. Cookie Categories We Use
Essential Cookies
These cookies are absolutely necessary for the site to function properly. For example, our payment integration via Stripe utilizes secure essential cookies to process monthly athlete subscriptions, coordinate checkout processes, and prevent credit card fraud.
Performance & Analytics Cookies
These cookies collect information about how visitors interact with our athlete profiles (e.g. which sports pages are most viewed, average view duration). We use this aggregate data solely to improve page load speed and help athletes understand profile engagement.
Functional Cookies
These cookies allow the site to remember choices you make (such as your preferred sport dashboard state) to provide an enhanced, personalized experience.
4. Third-Party Cookies
When you make payments or view embedded athlete highlight reels, third-party services (such as Stripefor subscriptions, or **YouTube** / **Hudl** for highlight video streaming) may set cookies of their own through our embeds to manage secure sessions, analytics, and service performance. We do not control these third-party cookies.
5. Managing Your Cookies
Most web browsers allow you to control cookies through their settings. You can configure your browser to block cookies, delete existing cookies, or alert you when a new cookie is set.
*Note: If you block essential cookies, certain features of our site (including checking out via Stripe or logging into your subscription billing portal) may not function correctly.*
Questions about our Cookie Policy? Contact us at mail@neowebco.com.